Trusted UK Removalists

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Red Flags: How to Avoid Untrustworthy Removalists in the UK

Relocating your home or business is a significant undertaking, and choosing the right removalist can make all the difference. Unfortunately, not all companies operate with professionalism and integrity. Knowing the red flags of untrustworthy removalists can save you time, money, and stress.

Useful Information

An overview of our Business

Moving Circle Removals: A Trusted UK Moving Company Offering Comprehensive and Affordable Services

Moving Circle Removals is a leading UK removals company providing a complete range of services designed to support individuals, businesses, students, and families with their local, national, and international moving needs. Whether you’re relocating a house, office, or simply moving a few pieces of furniture, We deliver professional, friendly, and cost-effective solutions tailored to each client’s requirements.

Comprehensive Moving and Removal Services

With years of experience in the removals industry, Moving Circle has become one of the most reliable companies in the UK. The company offers a full suite of moving services, including:

House removals: Safe and secure moves for families relocating within the UK or abroad.
Office removals: Flexible scheduling to minimize downtime for businesses, complete with checklist planning support.
Man and van services: Ideal for small moves or for students who need affordable, flexible removal options.
Packing and unpacking: Expert packing services using high-quality materials to protect your belongings.
Furniture disassembly and reassembly: Ensuring large or delicate items are transported safely.
Secure storage: Short- and long-term storage solutions for excess items or during transitional periods.

Excellent Value and Transparent Pricing

One of the main reasons customers choose Moving Circle is the company’s commitment to offering good value, competitive prices without compromising on quality. If you’re wondering how to find the best deal, Moving Circle provides free quotes and detailed breakdowns of costs so you know exactly what you’re paying for.

We also partner with platforms like Compare My Move to provide honest comparison tools and access to reviews, making it easier to choose the right service. Transparent pricing and no hidden fees mean clients get the best value for money.

Trusted by Customers Nationwide

Moving Circle’s reputation is built on a foundation of trust and reliability. Countless positive testimonials and reviews highlight the company’s professionalism, punctuality, and care. Many customers praise the movers for going above and beyond — whether it’s helping set up a new office, assisting with students’ term-time relocations, or navigating complex international moves.

Moving Tips and Tools for a Stress-Free Experience

Understanding what goes into a successful move is key, which is why Moving Circle provides expert tips, articles, and checklists to help you prepare. From packing fragile items to planning a timeline, they guide you through every step of the process, ensuring nothing is forgotten.

Whether you’re relocating your business to another city, moving your house to a new local neighborhood, or downsizing with the help of a man and van team, they make it simple and stress-free.

Why Choose Moving Circle?

Trusted name in the UK removals industry
Full-service removal packages tailored to your needs
Affordable pricing and transparent quotes
Experienced and friendly movers
Flexible scheduling and 24/7 customer support
Positive customer reviews and detailed testimonials

Final Thoughts

Finding the right removal company can be daunting, but Moving Circle Removals simplifies the process with affordable prices, expert services, and a customer-first attitude. Whether you’re moving across Staffordshire, the West Midlands or beyond, we have the tools and expertise to handle it all.

From helping students settle into new flats to supporting growing businesses with large-scale office moves, Moving Circle Removals is committed to excellence from start to end. Check our reviews, request quotes, and use their moving checklist to get started today — because moving is more than just transport; it’s about beginning a new chapter with confidence.

Services We Provide

Moving Circle offers a comprehensive range of services, from everyday house removals to specialised fine art transportation and house clearances.

Residential Removal Services

Home removals (flats, houses, bungalows)
Single-item moves
Part-load removals
Long-distance removals (UK-wide)
Local removals (within town or county)

Commercial & Office Removals

Office relocations
Business and commercial moves
IT equipment and server relocation
Furniture dismantling and reassembly
Out-of-hours or weekend moves for minimal disruption

Packing Services

Full packing service
Fragile-only packing
Self-packing supply kits (boxes, tape, paper, bubble wrap)
Unpacking service at the destination
Crate hire for secure or high-value items

Storage Solutions

Short-term storage
Long-term storage
Containerised storage
Self-storage units
Student storage packages

European Removals

European removals (eg Spain, France, Germany)
Overseas shipping (container or air freight)
Customs paperwork assistance
Export packing
International insurance cover

Move-out / End-of-Tenancy Services

Property clearance
Furniture disposal or recycling
Donation drop-off (charity shops, etc.)

Specialist Removal Services

Piano removals
Antique and fine art removals
Safe and heavy item removals
Appliance disconnection and reconnection
Flat-pack furniture dismantling and reassembly

Additional Services

Free home survey or virtual quote
Insurance (standard and enhanced options)
Inventory checklists
Dedicated move coordinator
Out-of-hours service (evenings/weekends)
Pet transport coordination
Vehicle transport (car, motorcycle)

Areas We Serve

Staffordshire

Stoke-on-Trent (City)
Stafford (County town)
Lichfield
Tamworth
Burton upon Trent
Cannock
Newcastle-under-Lyme
Leek
Rugeley
Stone
Uttoxeter
Burntwood

Derbyshire

Derby (City)
Chesterfield
Buxton
Matlock
Ilkeston
Ripley
Heanor
Swadlincote
Glossop
Alfreton
Bakewell
Ashbourne

West Midlands

Birmingham (City)
Coventry (City)
Wolverhampton (City)
Solihull
Walsall
Dudley
West Bromwich
Sutton Coldfield
Smethwick
Halesowen
Stourbridge
Tipton

Shropshire

Shrewsbury (County town)
Telford
Oswestry
Bridgnorth
Ludlow
Whitchurch
Market Drayton
Wellington
Church Stretton
Newport
Ellesmere

Nottinghamshire

Nottingham (City)
Mansfield
Newark-on-Trent
Worksop
Retford
Arnold
Beeston
Carlton
Hucknall
West Bridgford
Bingham
Stapleford

Worcestershire

Worcester (City & county town)
Kidderminster
Redditch
Bromsgrove
Malvern
Evesham
Droitwich Spa
Pershore
Bewdley
Stourport-on-Severn
Tenbury Wells

Warwickshire

Warwick (County town)
Leamington Spa
Stratford-upon-Avon
Nuneaton
Rugby
Bedworth
Kenilworth
Atherstone
Coleshill
Southam
Alcester

Our Locations

Lichfield

The Yard, Thatchmor Farm, Huddlesford, Lichfield, Staffordshire. WS13 8QH

Willenhall

Unit J, Fernside Road, Willenhall, Wolverhampton, WV13 3YA

Contact Us

Telephone

(0800) 0472607

Mobile

(07415) 839222

Email

sales@movingcircleremovalsandstorage.com

Our Promotions

Dates get booked up fast in the removals business. We incentivise you to move on Monday, Tuesday, or Wednesday by applying a 15% discount on your move day cost; we also offer a Blue Light card discount applicable on any day.

15% Mid Week Move Discount

10% Blue Light Card Discount

Book an online video survey

Book a video call consultation with us, so we can assess the volume of what you would like to be moved and gather information needed in order to provide an accurate price. Alternatively, call us on 0800 0472607 to book a home visit.

However you book your removals survey, we can help tailor our service to your needs.

Book an online video survey here

Moving circle removals and storage vide survey

Lack of Licensing and Insurance

Licensing: Why It Matters

A legitimate removalist should hold the necessary licenses to operate in the UK. Licensing ensures they adhere to industry regulations and standards, giving you confidence that your move will be handled professionally.

Insurance Coverage: Protecting Your Belongings

One of the most important factors when choosing a removalist is whether they provide insurance coverage for your possessions. Accidents can happen during loading, transport, or unloading, and having insurance ensures that you won’t be left paying out of pocket for damage or loss. This is especially critical when moving valuable items such as electronics, antiques, or artwork.

Different companies offer different levels of coverage, so it’s essential to understand what is included in the policy. Some movers provide basic coverage that only covers a fraction of the item’s value, while others offer comprehensive insurance that protects the full worth of your belongings. Knowing the type and extent of coverage helps you make an informed decision and avoid unpleasant surprises.

Requesting proof of insurance from the removalist is a simple but crucial step. Legitimate companies can provide documentation showing that they are insured and the terms of that insurance. Reviewing this proof allows you to confirm that the coverage is valid, sufficient, and appropriate for the specific items you are moving.

Finally, consider additional coverage if necessary. High-value or fragile items may require extra protection, which some movers offer as an optional upgrade. Investing in extended insurance may increase costs slightly, but it provides peace of mind knowing that all your possessions are safeguarded throughout the move.

Unclear or Inconsistent Pricing

Hidden Fees and Unexpected Charges

One of the most common pitfalls when hiring a removalist is encountering hidden fees. Some companies advertise low upfront prices to attract customers but later add charges for services that were not clearly outlined. These can include costs for packing materials, additional fuel, stair carries, or even delays during the move. Such surprises can significantly inflate your final bill and cause unnecessary stress.

To avoid these issues, always request a detailed written quote that clearly lists all services and associated costs. Make sure the quote specifies whether optional services—such as packing, unpacking, or temporary storage—are included or come at an extra charge. By having everything documented, you gain transparency and a better understanding of what you are paying for.

It’s also wise to compare multiple quotes from different removalists. This helps you identify inconsistencies and ensures you are not being overcharged for standard services. Companies that provide clear, upfront pricing demonstrate professionalism and are far less likely to spring hidden fees on you during the moving process.

Too Good to Be True

When a removalist offers a price that seems far below the average, it’s important to approach with caution. Extremely low rates may indicate that the company is cutting corners, such as using inexperienced staff, providing inadequate packing materials, or skipping essential services. While saving money is appealing, sacrificing quality and safety can lead to damaged belongings and a stressful moving experience.

Reliable and trustworthy movers provide fair and transparent pricing that reflects the level of service, expertise, and care offered. They are upfront about costs, including optional services and potential additional fees, ensuring there are no unpleasant surprises. Comparing quotes and understanding what is included helps you choose a company that offers both affordability and quality.

Good to Know….

Book Early

Ideally, book your removal company 4-6 weeks before your move date to allow time for a pre-move survey and compare quotes.

Packing and Unpacking:

Packing and unpacking services add to the overall cost, with comprehensive packing typically adding £400-£500 for a 3-bedroom house and unpacking costing around £200.

Book Storage Here

Easily book storage with no minimum term or unnecessary contract, so we can assess the volume of what you would like to be moved and gather information needed in order to provide an accurate price. Alternatively, call us on 0800 0472607 to book a home visit.

However you book your storage requirements, we can help tailor our service to your needs.

Book storage here

Poor Communication

Delayed or Ignored Inquiries

A key red flag when evaluating removalists is delayed or ignored communication. Untrustworthy companies may take days to respond to emails or calls, leaving you in the dark about schedules, costs, or specific services. This lack of responsiveness can create uncertainty and anxiety, especially when planning a time-sensitive move.

Timely communication is essential for a smooth relocation. Professional movers respond promptly, answer questions clearly, and provide updates on availability, pricing, and any logistical considerations. When a company is slow to communicate or vague in its responses, it raises concerns about their reliability and the potential for problems on moving day.

Moving Circle removals and storage Trusted UK Removalists

Being proactive about communication also helps you manage expectations. Clear dialogue allows you to confirm timelines, clarify services, and address any special requirements. Movers who value their customers make communication a priority, which reduces stress and ensures that your move proceeds efficiently.

Lack of Reviews or Negative Reputation

A trustworthy removalist typically has reviews on platforms like Google, Trustpilot, or Checkatrade. A complete lack of feedback can indicate a new or unreliable company.

Recurring Complaints

Multiple negative reviews highlighting the same issues—such as late arrivals, careless handling, or hidden fees—are strong indicators to avoid that company. Consistency of complaints matters more than isolated opinions.

High-Pressure Sales Tactics

High-Pressure and Urgency Sales Tactics

Some removalists use high-pressure tactics to push clients into booking quickly or signing contracts without proper review. This can leave you uncertain about costs, services, or terms, and increases the risk of mistakes. Professional and trustworthy movers recognise that informed clients make better decisions, so they provide the time and information needed to evaluate options carefully.

Another common tactic is creating a false sense of urgency, such as claiming limited availability or imminent price hikes. These scare strategies are designed to rush you into a decision that may not suit your needs. Reliable removalists communicate clearly, outline all costs and services transparently, and allow clients to make decisions at a comfortable pace, ensuring a smooth and stress-free moving experience.

Final Thoughts

Avoiding untrustworthy removalists starts with careful research. Always check that the company is properly licensed and insured, and take time to read verified customer reviews. This due diligence helps confirm the legitimacy and reliability of the removalist, reducing the risk of issues on moving day.

Transparency and accountability are essential. Request detailed written quotes, clarify which services are included, and make sure all fees are clearly explained. Consistent, open communication throughout the process ensures there are no surprises and that the company remains accountable for its promises.

Professionalism should be a top priority. Choosing movers with a proven track record, courteous conduct, and a customer-focused approach provides peace of mind. By recognising common red flags, you can select a trusted UK removalist and ensure your relocation is smooth, efficient, and stress-free.

FAQ’s!

Do I need a Survey?

A reputable removals company will offer a free pre-move survey. This will consist of sending a member of staff to your home to analyse your moving needs. Sometimes, this survey can also be done via video call if you prefer, for ease and convenience.

The pre-move survey should allow your removals company to establish how big the move will be, so they can plan and prepare what they’ll need to provide in terms of staffing and equipment. It’s also a chance for you to discuss if you need any additional services, such as storage or packing.

After the survey, you should ask for a full written quote for what has been discussed.

Do they Supply Packaging Materials?

Most removal companies should be able to provide you with packing material. Of course, you’re welcome to get your packing materials elsewhere, but getting them from your professional removal company should help to keep your belongings safe and protected while they’re being moved.

Many removal companies will be able to provide boxes, as well as packing paper or bubble wrap, and padded bags for fragile items, if required. Speak to your removal company about exactly what they can provide, how much it will cost and when they will be able to deliver the material to you so you can start packing.

Are there any items they can’t move?

If you have dangerous goods that need moving, you should check whether your insurance company is able to move them. Often, due to health and safety requirements, removal companies might not be able to move certain goods, and you will have to move them yourself. This could include flammables, corrosives and firearms.

If you have any items that you think might cause a problem, be sure to bring it up with your removal company so they can confirm. Or, check the terms and conditions that your removal company will provide you with, here items not to be included for carriage should be listed.

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