Removals Quotes UK
(0800) 0472607
Understanding the Difference Between Verbal and Written Quotes in UK Removals
When planning a move in the UK, one of the most critical steps is obtaining accurate quotes from removals companies. Quotes provide an estimate of costs, services, and timelines, allowing you to budget effectively and choose the right provider. However, not all quotes are created equal. Understanding the difference between verbal and written quotes can protect you from unexpected charges and ensure a smooth moving experience.
An overview of our Business
Moving Circle Removals: A Trusted UK Moving Company Offering Comprehensive and Affordable Services
Moving Circle Removals is a leading UK removals company providing a complete range of services designed to support individuals, businesses, students, and families with their local, national, and international moving needs. Whether you’re relocating a house, office, or simply moving a few pieces of furniture, We deliver professional, friendly, and cost-effective solutions tailored to each client’s requirements.
Comprehensive Moving and Removal Services
With years of experience in the removals industry, Moving Circle has become one of the most reliable companies in the UK. The company offers a full suite of moving services, including:
- House removals: Safe and secure moves for families relocating within the UK or abroad.
- Office removals: Flexible scheduling to minimize downtime for businesses, complete with checklist planning support.
- Man and van services: Ideal for small moves or for students who need affordable, flexible removal options.
- Packing and unpacking: Expert packing services using high-quality materials to protect your belongings.
- Furniture disassembly and reassembly: Ensuring large or delicate items are transported safely.
- Secure storage: Short- and long-term storage solutions for excess items or during transitional periods.
Excellent Value and Transparent Pricing
One of the main reasons customers choose Moving Circle is the company’s commitment to offering good value, competitive prices without compromising on quality. If you’re wondering how to find the best deal, Moving Circle provides free quotes and detailed breakdowns of costs so you know exactly what you’re paying for.
We also partner with platforms like Compare My Move to provide honest comparison tools and access to reviews, making it easier to choose the right service. Transparent pricing and no hidden fees mean clients get the best value for money.
Trusted by Customers Nationwide
Moving Circle’s reputation is built on a foundation of trust and reliability. Countless positive testimonials and reviews highlight the company’s professionalism, punctuality, and care. Many customers praise the movers for going above and beyond — whether it’s helping set up a new office, assisting with students’ term-time relocations, or navigating complex international moves.
Moving Tips and Tools for a Stress-Free Experience
Understanding what goes into a successful move is key, which is why Moving Circle provides expert tips, articles, and checklists to help you prepare. From packing fragile items to planning a timeline, they guide you through every step of the process, ensuring nothing is forgotten.
Whether you’re relocating your business to another city, moving your house to a new local neighborhood, or downsizing with the help of a man and van team, they make it simple and stress-free.
Why Choose Moving Circle?
- Trusted name in the UK removals industry
- Full-service removal packages tailored to your needs
- Affordable pricing and transparent quotes
- Experienced and friendly movers
- Flexible scheduling and 24/7 customer support
- Positive customer reviews and detailed testimonials
Final Thoughts
Finding the right removal company can be daunting, but Moving Circle Removals simplifies the process with affordable prices, expert services, and a customer-first attitude. Whether you’re moving across Staffordshire, the West Midlands or beyond, we have the tools and expertise to handle it all.
From helping students settle into new flats to supporting growing businesses with large-scale office moves, Moving Circle Removals is committed to excellence from start to end. Check our reviews, request quotes, and use their moving checklist to get started today — because moving is more than just transport; it’s about beginning a new chapter with confidence.
Services We Provide
Moving Circle offers a comprehensive range of services, from everyday house removals to specialised fine art transportation and house clearances.
Residential Removal Services
Home removals (flats, houses, bungalows)
Single-item moves
Part-load removals
Long-distance removals (UK-wide)
Local removals (within town or county)
Commercial & Office Removals
Office relocations
Business and commercial moves
IT equipment and server relocation
Furniture dismantling and reassembly
Out-of-hours or weekend moves for minimal disruption
Packing Services
Full packing service
Fragile-only packing
Self-packing supply kits (boxes, tape, paper, bubble wrap)
Unpacking service at the destination
Crate hire for secure or high-value items
Storage Solutions
Short-term storage
Long-term storage
Containerised storage
Self-storage units
Student storage packages
European Removals
European removals (eg Spain, France, Germany)
Overseas shipping (container or air freight)
Customs paperwork assistance
Export packing
International insurance cover
Move-out / End-of-Tenancy Services
Property clearance
Furniture disposal or recycling
Donation drop-off (charity shops, etc.)
Specialist Removal Services
Piano removals
Antique and fine art removals
Safe and heavy item removals
Appliance disconnection and reconnection
Flat-pack furniture dismantling and reassembly
Additional Services
Free home survey or virtual quote
Insurance (standard and enhanced options)
Inventory checklists
Dedicated move coordinator
Out-of-hours service (evenings/weekends)
Pet transport coordination
Vehicle transport (car, motorcycle)
Areas We Serve
Staffordshire
Stoke-on-Trent (City)
Stafford (County town)
Lichfield
Tamworth
Burton upon Trent
Cannock
Newcastle-under-Lyme
Leek
Rugeley
Stone
Uttoxeter
Burntwood
Derbyshire
Derby (City)
Chesterfield
Buxton
Matlock
Ilkeston
Ripley
Heanor
Swadlincote
Glossop
Alfreton
Bakewell
Ashbourne
West Midlands
Birmingham (City)
Coventry (City)
Wolverhampton (City)
Solihull
Walsall
Dudley
West Bromwich
Sutton Coldfield
Smethwick
Halesowen
Stourbridge
Tipton
Shropshire
Shrewsbury (County town)
Telford
Oswestry
Bridgnorth
Ludlow
Whitchurch
Market Drayton
Wellington
Church Stretton
Newport
Ellesmere
Nottinghamshire
Nottingham (City)
Mansfield
Newark-on-Trent
Worksop
Retford
Arnold
Beeston
Carlton
Hucknall
West Bridgford
Bingham
Stapleford
Worcestershire
Worcester (City & county town)
Kidderminster
Redditch
Bromsgrove
Malvern
Evesham
Droitwich Spa
Pershore
Bewdley
Stourport-on-Severn
Tenbury Wells
Warwickshire
Warwick (County town)
Leamington Spa
Stratford-upon-Avon
Nuneaton
Rugby
Bedworth
Kenilworth
Atherstone
Coleshill
Southam
Alcester
Our Locations
Lichfield
The Yard, Thatchmor Farm, Huddlesford, Lichfield, Staffordshire. WS13 8QH
Willenhall
Unit J, Fernside Road, Willenhall, Wolverhampton, WV13 3YA
Contact Us
Telephone
(0800) 0472607
Mobile
(07415) 839222
sales@movingcircleremovalsandstorage.com
Our Promotions
Dates get booked up fast in the removals business. We incentivise you to move on Monday, Tuesday, or Wednesday by applying a 15% discount on your move day cost; we also offer a Blue Light card discount applicable on any day.
15% Mid Week Move Discount
10% Blue Light Card Discount
Book an online video survey
Book a video call consultation with us, so we can assess the volume of what you would like to be moved and gather information needed in order to provide an accurate price. Alternatively, call us on 0800 0472607 to book a home visit.
However you book your removals survey, we can help tailor our service to your needs.
What Is a Verbal Quote?
How Verbal Quotes Are Provided
Verbal quotes are typically given over the phone, through online chat, or during a casual in-person discussion with a removals company. The estimator will usually ask for basic information about your move, such as the number of rooms or items, the type of furniture, and the distance between your current and new location. Based on this information, the company provides an approximate cost, often within a range, without producing a formal document. While this method is quick and convenient, it relies heavily on the accuracy of the details provided and the estimator’s experience, which means the final cost may differ from the initial verbal estimate.
Limitations of Verbal Quotes
Verbal quotes
One of the main limitations of verbal quotes is their lack of formal documentation. Since they are provided verbally, there is no written record of the agreed-upon price or the specific services included. This can lead to misunderstandings between the customer and the removals company, especially if additional services or fees are added later. Without a written agreement, it is difficult to hold the company accountable for the original estimate.
Another drawback is that verbal quotes are often less accurate than written ones. They rely on the information you provide and the estimator’s judgment, which may not account for hidden complexities. Factors such as narrow doorways, stairs, parking restrictions, or fragile items may not be fully considered, potentially resulting in a higher final cost when these challenges arise.
Verbal quotes can also be ambiguous or incomplete. Important details like insurance coverage, packaging requirements, or extra service fees may not be explicitly discussed. Customers might assume certain services are included when they are not, which can create confusion or unexpected expenses on moving day.
Finally, verbal quotes limit your ability to compare different removals companies effectively. Without a written breakdown of costs and services, it’s difficult to make an apples-to-apples comparison between multiple providers. This may lead to choosing a company that seems cheaper initially but ultimately provides less value or incurs additional charges that were not disclosed verbally.
What Is a Written Quote?
Formal Documentation of Costs and Services
A written removals quote provides a formal, detailed record of the costs and services associated with your move. Unlike verbal estimates, it clearly outlines what is included, such as packing, transportation, unpacking, and any optional extras like storage or special handling for fragile items. This documentation ensures that you and the removals company have a mutual understanding of what the service entails, leaving less room for misunderstandings.
Written quotes also break down costs transparently. Labour, materials, mileage, and additional services are itemised so you can see exactly what you are paying for. This level of detail helps you assess the value of each company’s offering, allowing for more informed decisions when comparing multiple quotes. It also gives you a reference point to question or verify charges if discrepancies arise.
Furthermore, having a written record provides security and accountability. Should disputes occur regarding pricing or services, the document serves as evidence that both parties agreed on the terms. This legal and financial protection is particularly valuable for larger moves, high-value items, or long-distance relocations, giving you peace of mind that your move is structured and transparent.
Legal and Financial Protection
protection against mis information
One of the primary benefits of a written removals quote is that it provides both legal and financial protection for the customer. Once the quote is agreed upon and signed, the removals company is generally obligated to honour the stated price and scope of services. This formal agreement acts as a safeguard against unexpected charges, ensuring that both parties understand their responsibilities and commitments. Any significant deviations, such as additional services or unforeseen circumstances, are typically documented and agreed upon separately, preventing misunderstandings.
Written quotes also offer a level of security if disputes arise. Should there be disagreements regarding costs, services, or delivery times, the documented quote serves as evidence of the initial agreement. This can be invaluable in resolving conflicts fairly and efficiently, whether through direct negotiation or, in rare cases, legal recourse. By providing clarity and accountability, written quotes reduce stress and give customers confidence that their move will proceed smoothly without hidden costs.
Good to Know….
Book Early
Ideally, book your removal company 4-6 weeks before your move date to allow time for a pre-move survey and compare quotes.
Packing and Unpacking:
Packing and unpacking services add to the overall cost, with comprehensive packing typically adding £400-£500 for a 3-bedroom house and unpacking costing around £200.
Book Storage Here
Easily book storage with no minimum term or unnecessary contract, so we can assess the volume of what you would like to be moved and gather information needed in order to provide an accurate price. Alternatively, call us on 0800 0472607 to book a home visit.
However you book your storage requirements, we can help tailor our service to your needs.
Key Differences Between Verbal and Written Quotes
Accuracy and Detail
Verbal quotes often provide only a rough estimate of moving costs, which can leave out critical details. For example, services like packing, disassembly, temporary storage, or handling of fragile items may not be explicitly mentioned. Because these elements are omitted, customers may assume they are included, only to discover later that they carry additional fees. This lack of specificity can create confusion and unexpected expenses on moving day.
In contrast, written quotes offer a detailed and structured breakdown of all costs and services. Every aspect of the move—labour, transportation, packing materials, optional extras, and insurance—is clearly itemised. This level of detail allows customers to see exactly what they are paying for and ensures there are no hidden charges. It also makes it easier to identify any gaps or omissions in the services being offered, so you can ask questions or request adjustments before the move begins.
Having accurate and detailed information also helps you plan more effectively. With a written quote, you can allocate your budget wisely, prioritise essential services, and make informed decisions about additional options such as specialised handling for fragile items or extended insurance coverage. This clarity reduces stress and allows for a smoother, more organised moving process from start to finish.
Accountability and Protection
A written quote serves as a formal record of the agreed-upon price and services, holding the removals company accountable to honour their commitment. This accountability helps prevent misunderstandings, hidden fees, or last-minute changes that could disrupt your move. In contrast, verbal quotes offer no official documentation, leaving customers vulnerable to unexpected costs and disputes, making written quotes an essential part of a secure and transparent moving process.
Ease of Comparison
Written quotes allow you to compare multiple removals companies in a clear and structured way, making it easier to assess value for money. By having each company’s pricing, services, and optional extras documented, you can evaluate exactly what is included and spot any differences or hidden costs. This transparency ensures you make an informed decision, selecting a provider that offers the best combination of affordability, quality, and reliability without compromising the safety and care of your belongings.
Tips for Using Quotes Effectively
Always Request a Written Quote, Provide Accurate Information, and Review Carefully
Always request a written quote from any removals company you consider. While verbal estimates can give a rough idea of costs, a written quote provides a formal record of the services, fees, and terms agreed upon. This documentation protects you from unexpected charges and ensures both you and the company are on the same page regarding what is included in your move.
Providing accurate and detailed information is crucial for obtaining a precise quote. Include the number of rooms, special items, fragile possessions, parking access, and any additional services you may require. Once you receive the written quote, review every section carefully and ask the company to clarify any ambiguous terms. Confirm details such as insurance coverage, optional services, and potential extra charges to ensure there are no surprises on moving day. This careful approach maximises transparency, reduces stress, and helps you make informed decisions when selecting your removals provider.
Final Thoughts
Verbal and written quotes each play a role in the UK removals process, but they serve very different purposes. Verbal quotes are convenient for quickly gauging potential costs and getting an initial idea of pricing, but they lack formal documentation and are often less detailed. Without a written record, customers are more vulnerable to misunderstandings or unexpected fees that can arise during the move.
Written quotes, on the other hand, provide accuracy, transparency, and accountability. They clearly outline the services included, itemise costs, and establish a formal agreement that the removals company is expected to honour. This level of detail not only protects you financially but also allows for better planning, budgeting, and comparison of multiple providers. By relying on written quotes, you can make informed decisions and minimise surprises.
Ultimately, understanding the differences between verbal and written quotes—and using them effectively—ensures a smoother, less stressful moving experience. By requesting detailed written estimates, providing accurate information, and reviewing every clause carefully, you set the foundation for a move that is transparent, efficient, and well-organised. This approach gives peace of mind and confidence that your belongings will be handled professionally from start to finish.
FAQ’s!
Do I need a Survey?
A reputable removals company will offer a free pre-move survey. This will consist of sending a member of staff to your home to analyse your moving needs. Sometimes, this survey can also be done via video call if you prefer, for ease and convenience.
The pre-move survey should allow your removals company to establish how big the move will be, so they can plan and prepare what they’ll need to provide in terms of staffing and equipment. It’s also a chance for you to discuss if you need any additional services, such as storage or packing.
After the survey, you should ask for a full written quote for what has been discussed.
Do they Supply Packaging Materials?
Most removal companies should be able to provide you with packing material. Of course, you’re welcome to get your packing materials elsewhere, but getting them from your professional removal company should help to keep your belongings safe and protected while they’re being moved.
Many removal companies will be able to provide boxes, as well as packing paper or bubble wrap, and padded bags for fragile items, if required. Speak to your removal company about exactly what they can provide, how much it will cost and when they will be able to deliver the material to you so you can start packing.
Are there any items they can’t move?
If you have dangerous goods that need moving, you should check whether your insurance company is able to move them. Often, due to health and safety requirements, removal companies might not be able to move certain goods, and you will have to move them yourself. This could include flammables, corrosives and firearms.
If you have any items that you think might cause a problem, be sure to bring it up with your removal company so they can confirm. Or, check the terms and conditions that your removal company will provide you with, here items not to be included for carriage should be listed.
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